Last Updated: September 5, 2026

We want your Sareeram order to reach you safely and reliably.

1. Delivery Locations

We currently deliver to serviceable locations across India, subject to availability of delivery services for the destination PIN code.

Some remote or restricted locations may have limited delivery availability.

2. Order Processing

Orders are generally processed after successful order confirmation and payment verification.

Orders may require additional processing time during:

• Weekends
• Public holidays
• Promotional periods
• High-demand periods
• Unforeseen operational circumstances

3. Estimated Delivery

Estimated delivery timelines are displayed during checkout or communicated after order confirmation.

Delivery timelines are indicative and may vary depending on your location and logistics conditions.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Where free shipping is offered, eligibility conditions may apply.

5. Order Tracking

Once your order is dispatched, tracking information may be shared with you through email, SMS, WhatsApp or other available communication channels.

You may use the tracking information to follow your shipment.

6. Delivery Attempts

Our delivery partners may make reasonable attempts to deliver your order to the address provided during checkout.

Please ensure:

• Your address is complete
• Your PIN code is correct
• Your phone number is reachable
• Someone is available to receive the package where required

Additional delivery attempts may be subject to the logistics provider’s policies.

7. Incorrect Address

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional delivery or re-shipping charges may apply.

8. Delayed Delivery

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Weather conditions
• Natural events
• Transport disruptions
• Strikes
• Government restrictions
• Remote-location limitations
• High shipment volumes
• Incorrect address information

We will make reasonable efforts to assist you in such circumstances.

9. Damaged Package

If your package appears visibly damaged at the time of delivery, please document the condition of the package and contact our customer-support team as soon as possible.

Where appropriate, photographs or other evidence may be requested to process the issue.

10. Missing or Incorrect Items

If you receive an incorrect, missing or damaged product, please contact us within [48 HOURS / 7 DAYS] of delivery.

Please provide:

• Order number
• Product details
• Photographs/video where requested
• Description of the issue

We will review the matter and provide an appropriate resolution under our Returns & Refund Policy.

11. Contact Us

For questions or concerns regarding this Returns & Refund Policy:

Sareeram.com
Email: admin@kayas.co.in
Phone: +91 9003031324